Webcam Help Desk
Go to website
Congratulations on becoming a webcam model! You now have a way to make great money working from the privacy of your bedroom. To maximize your chances for success, we encourage you to read all the articles in this knowledge base. Here are some suggestions to get you started: How this Works Many models become overwhelmed when they first start broadcasting, because they're unsure of what they're supposed to be doing, or how they make money. Therefore, we've written an article to give you
Broadcasting From a Mobile Device
To broadcast from a mobile device, you have to install an app called _Puffin Web Browser _and use that instead of Chrome or Safari, when you broadcast. You can install Puffin from the Apple App Store or the Google Play Store.
No full nudity in free chat In free chat you may be topless, but may NOT show nudity below the waist. No unknown broadcasters YOU are the only person who may appear on your webcam while broadcasting. If you have a couples account, you and your partner may appear together. You may not "loan" your account to your roommate or friend. Make sure you have a private area to broadcast from, to prevent other people like roommates or boyfriends from appearing on your broadcast. We
Model Training Tips
Watch our training video The video shows one of our top-performing models demonstrating how she became a successful webcam model. You'll greatly increase your chances of success if you watch the video and follow her advice. Watch the top-performing models on our website. Visit our website and click the Join Now! button to sign up as a MEMBER (it's free). This will give you unlimited free viewing time. You can watch without signing up, but it wil
As a model, you can't start a regular private; only a member can invite you to go private. However, you CAN start a Fake Private. When you start a fake private, it displays you on the site as being in a private show. Members won't be able to tell that it's a fake private. You don't earn any money for doing a fake private, but you earn your voyeur rate for each member who voyeurs into your fake private. Thus, the main benefit of doing a fake private is it gives you the chance to earn voyeur
Interactive sex toys are the hottest trend in the adult webcam industry. Many of our models have doubled their income by performing with an interactive sex toy. Our interactive feature works with the OhMiBod Club Vibe 1 or 2 and the Lovense Lush. If you don't yet own an interactive sex toy, we recommend the Lovense Lush, which you can order directly from Lovense. Members make your interactive toy vibrate by tipping you. Each
How do I start broadcasting?
Once your profile has been approved, you'll see a Go Online button at the top of the screen in your model account. Click the Go Online button and the broadcast application will open. If the broadcast window doesn't open, try these troubleshooting steps: The page may not have fully loaded. Try reloading the page and then click the Go Online button again. Your web browser may have a popup blocker that's preventing the broadcast window from opening. Try disabling your popup blocke
In a Goal Show, you perform for multiple customers in a private room. The Goal Show has an initial countdown phase during which members "tip in". You specify the minimum amount each member must tip in to participate in the Goal Show. You also specify the "goal", which is the total amount of credits you must receive to perform the Goal Show. When the countdown ends, if the goal was met, the show will start automatically. If the goal was NOT met, you can cancel the show or perform it anyway.
Phone-2-Phone allows members to call you on the phone anonymously during a private show. This provides a more intimate experience than chatting through the webcam and it's an opportunity for you to earn extra money. Your phone number is NEVER revealed to members. The member calls a special number which forwards the call to your phone, without ever revealing your phone number. To setup Phone-2-Phone: Navigate to the Phone-2-Phone page in your model account. Select the per-minute rate
An Offer Show is a private show, except instead of paying your normal per-minute rate, the member makes you an offer. The offer will be a fixed number of credits for a certain length show. For example, a member may offer 10 credits for a 5-minute show. The benefit is you'll know up-front how much you're going to earn for the show. BE CAREFUL! Some members will try to offer a low price, hoping you'll accept it without realizing you're getting ripped off. You're not obligated to accept any offe
How do I fix the Browser Zoom error?
Our broadcast application is designed to work with web browsers set to normal zoom level, which is 100%. When you click the Go Online button to broadcast, our system checks your zoom level. If it's higher than 100%, it will display a warning notice, advising you to reduce your zoom level. If you ignore the notice, the application will be too large to fit in the window, so parts of it may not be visible. For instance, you may not be able to type or may not be able to see what users are typing o
Remote Desktop Support
If you're having a technical issue that you're unable to resolve yourself, we can connect to your computer remotely to fix it. To accomplish this, please follow these steps: Run our remote support application. Contact us via the Live Support Chat. Explain the problem and ask us to connect to your computer. Depending on the time of day, it may be a while before a technician is able to connect. Therefore, we suggest you leave the remote support applica
Private Only Mode
Please don't confuse Private Only Mode (POM) with a Private Show. They're related, but completely different concepts. When you activate POM, it makes you AVAILABLE for members to take you private. However, you don't actually earn any money until a member requests a private and you accept it. Some models think that by activating POM, they're somehow "starting" a private show. It doesn't work like that at all. As a model, you can't start a private, you can only accept an invitation from
How do I change my Primary Profile photo?
We require all models to have a primary profile photo, so this cannot be deleted. However, you can REPLACE your primary photo by uploading a new photo and setting it as your primary. Once the new one is approved, you may (optionally) delete the old primary photo. Please note, the approval process takes one business day.
What do the member colors mean?
Grey - Guest member, no credits and they can only view, not chat Yellow - Free member, no credits Blue - Member has a credit card on file, so he can buy credits instantly Green - Member has credits to spend Therefore, you should focus mostly on the Blue and Green members, but be polite to Yellow members. Remember that every Blue and Green member on the site started out as a Yellow member. The reason members upgrade is because they have a positive experience with a model
How do I start a private show?
Aa a model YOU CANNOT START A PRIVATE SHOW. Only a member can request a private. Once the member has requested a private, you can either accept it or decline it. You can, however, start a Fake Private. A Fake Private creates the appearance that you're in a private, but you DO NOT earn a per-minute rate in a Fake Private show. The purpose of the Fake Private is to attract Voyeurs. If you get Voyeurs watching your Fake Private, you'd earn the Voyeur rate for each viewer, but there's no gu
Can I broadcast during my period?
It's totally up to you. Some members may be grossed out by it, but others may find it a turn-on. If you're comfortable with it, then go for it! Who are we to judge?
Why can't I find my profile on the website?
if you can't find your profile, it's usually because you've blocked your state, province or country. When you block a geographic region it hides your profile from everyone in that region, including YOU!
Can I broadcast while pregnant?
Yes you can and we even have a category for pregnant models. It's a fetish that appeals to certain members, so we definitely encourage it.