If the broadcast window doesn't open, try these troubleshooting steps:
The page may not have fully loaded. Try reloading the page and then click the Go Online button again.
Your web browser may have a popup blocker that's preventing the broadcast window from opening. Try disabling your popup blocker.
The broadcast window may already be open, but hidden behind the main window. Try minimizing your main browser window or moving it, to see if there's another window open behind it.
If you're broadcasting from a mobile device such an iPhone, iPad, Android phone or tablet, you have to install a separate application to broadcast. For details, please see the article, How do I broadcast from a mobile device?
Published on: 29 / 11 / 2017